Our Team

Built by Practitioners, Not Theorists.

We didn't study AI in a lab. We built a production AI system that runs our own business — 100+ skills, 8 platforms, every single day. Then we started building for others.

Alistair Williams

Alistair Williams

Founder & Lead AI Consultant

Alistair built coffeebrain — a production AI system with 100+ skills that runs Coffee Marketing Digital every day. After proving AI works on his own business, he founded ArcMind AI to help other UK businesses do the same. He combines deep technical knowledge with practical business sense, having run a digital marketing agency for over a decade.

AI Strategy & ImplementationBusiness Intelligence SystemsKnowledge ManagementProcess AutomationeCommerce Performance
LinkedIn
Ross Miles

Ross Miles

Head of Operations & AI Systems

Ross leads the technical delivery of ArcMind engagements. As Head of Operations at Coffee Marketing, he has hands-on experience building and maintaining the very AI systems that ArcMind's methodology is based on. He specialises in data pipeline architecture, BigQuery analytics, and turning complex requirements into reliable, production-ready automation.

Data Pipeline ArchitectureBigQuery & AnalyticsSystem IntegrationTechnical DeliveryQuality Assurance
Carrie Sargent

Carrie Sargent

Account Manager & Client Success

Carrie ensures every ArcMind client gets a seamless experience from first contact through ongoing delivery. She bridges the gap between technical implementation and business outcomes, translating AI capabilities into language that teams understand and embrace. Her background in account management means she keeps projects on track and clients informed.

Client Relationship ManagementProject CoordinationChange ManagementStakeholder CommunicationPerformance Reporting

The ArcMind Story

ArcMind AI was born from Coffee Marketing Digital, a Bournemouth-based performance marketing agency. In 2025, we started building an internal AI system called “coffeebrain” to automate our own operations.

What started as a simple experiment became something transformational. Within months, coffeebrain had over 100 AI skills, integrated with 8 platforms, and was handling everything from client reporting to market analysis to content creation. Our three-person team was operating with the output of a team three times our size.

Other business owners noticed. They asked: “Can you build that for us?”

ArcMind AI is our answer. We took the methodology, the architecture, and the lessons learned from building coffeebrain and created a structured consultancy offering. Every recommendation we make, we have tested on ourselves first. Every system we propose, we have already built a version of it.

That is the ArcMind difference: we do not sell AI theory. We sell what we built.

What We Stand For

Practitioner-Led

We use AI to run our own business daily. Every recommendation is tested on ourselves first.

Outcomes Over Theory

We deliver working systems, not slide decks. If it does not produce measurable results, we do not build it.

Honest Assessment

If AI is not right for your business, we will tell you. Our reputation depends on honesty, not upselling.

Right-Sized for SMEs

Built for businesses with 10-100 people. Enterprise methodology without enterprise complexity or pricing.

Vendor Neutral

We recommend what works best for you, not what earns us commissions. Platform-agnostic, always.

UK-Focused

Based in Bournemouth, serving UK businesses. We understand GDPR, UK market dynamics, and local business culture.

Ready to Meet the Team?

Book a free discovery call and find out how we can build your ArcMind.

Get Started